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How to Shop

Cards that are Accepted

We accept most major credit/debit cards.

Frequent Mistakes

When entering your card details please ensure that you check the following:

  • You have entered the correct card type (eg Mastercard, Visa, Switch)
  • You have entered the card number correctly (the card number is the longest number shown on the card)
  • You have used the correct cardholders name
  • You have entered the expiry and valid from dates correctly
If you experience problems with entering your payment details please do not hesitate to contact our Customer Services team.

Using a Promotion Code

If you have a promotional voucher/coupon which entitles you to discount off your order, you can enter this on the order summary page which is the final page before you place your order.

Click on the 'Redeem a Promotion Voucher' button on this page and enter the code. Any discount that is applicable will then be applied to your order and show as a discount.

Please check the conditions of your voucher if it does not appear to work on your order as some have special conditions.

What is a Security Code?

The security code (or CVV2 number) on your credit/debit card is a security measure we require for all transactions. Since a CVV2 number is listed on your card, but is not stored anywhere else, the only way to know the correct CVV2 number is to physically have possession of the card itself.

How to find your CVV2 number:

Most credit/debit cards have a three digit CVV2 number on the back of the card, after the card number in the signature strip. The CVV2 number is four digits on American Express cards, where it appears on the front of the card at the top right.

IF YOU CANNOT READ YOUR CVV2 NUMBER, YOU WILL HAVE TO CONTACT THE CARD ISSUER.