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CSA Group does not support "Collect Shipping" or custom defined carrier options. By using the CSA preferred carrier, we believe the improved fulfillment, shipping and tracking features of this new system will assist you in managing the timing and delivery of your orders.
A PLUS Products is CSA's "how to" handbooks that assist in understanding and applying standards.
A Supplement is a document containing several amendments to one standard; or a document containing information of a factual or explanatory nature, designed to assist the users of a standard.
The CAN/CSA designation is a prefix indicating a CSA Standard that is a National Standard of Canada
Trinational, Binational, or Regional Standard is a joint standard formally approved and published by CSA and the Standards Development Organizations of one or more (as applicable) countries.
For example: CAN/CSA-Z460-05 (R2010) the R2010 means that the 2005 edition of the CAN/CSA-Z460 standard was Reaffirmed in 2010 without changes.
A revision that alters and/or adds or subtracts a previously agreed technical provision(s) in an existing standard.
This stands for an approved draft standard, that has been accepted by ballot votes or recorded votes, held by the technical committee and has been chosen for a second level review.
The M represents that the standard was published using the Metric Measurement System
On-Site seminar is a training event format that is delivered at your location of choice (usually your business) by a CSA Instructor and is intended for minimum 6 participants.
When you purchase publications in PDF format a green "download" button is provided on the last page of your order, the "Order Receipt" page. Clicking this button will allow you to obtain your pdf purchase. Also, at any time you can go to shop.csa.ca and click on > My Account / Order History to view and re-download your purchases.
No, CSA grants you a non-exclusive, non-transferable right to download documents obtained from CSA in the electronic format provided for your individual use on one computer.
The average size of PDF documents published in the last 5 years is 2 Megs.
PDF files are available for download immediately after you complete your purchase.
It is usually determined two weeks prior to the course.
Yes, CSA's Store is PCI Compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment.
Please call our Sales Group at 1-800-463-6727 and any representative can assist.
No, the CSA Group is a not-for-profit membership-based association serving business, industry, government and consumers in Canada and the global marketplace.
Sign back into your account on the Online Store and go to Order History.
Go to My Account and click on Email Services on the left side. You will see an option for CSA Standards Update Service.
Paid level access on CSA Communities lasts for one year from the date of purchase.
Paid level access applies only to the specific Community you have purchased. For example, if you purchase Premium Level access to the Fuel Burning Community, you will not be able to access the Premium Level Electrical or OHS Communities.
For more information comparing all paid levels, please visit our online store
As long as document has not been marked as Read Only by the person who uploaded it, you can download and print it.
If you would like to move up to the Premium access level you will not be refunded the cost of the Enhanced level. It is a new purchase.
For sponsor related inquiries please fill out this brief contact form and you will be contacted shortly by a CSA Group representative.
Sponsor Level access includes up to 6 individual accounts. These accounts are maintained by CSA Group but they are transferable between people in your organization.
To add/replace a user, please contact your CSA Group representative. Their contact info is listed under Space Administrator on the Premium Level space for your community; you can also email them at firstname.lastname@example.org
Due to the potential set up of multiple user accounts, Sponsor Level access cannot be purchased online. If you would like to become a CSA Communities sponsor, please contact us at email@example.com and we will be more than happy to assist you.
Yes. An account will need to be created prior to making a purchase.
You can make a purchase online or over the phone using your credit card. We also accept POs for orders greater than $250.
There are no refunds for CSA Communities paid level access.
Absolutely. Once you purchase paid level access for a community and click the Activate My Account button, you will be given a CSA Communities username. Your password will be the same one that you use to log in to our online store at http://shop.csa.ca
To upgrade to a paid level, please visit our online store and select the community of your choice. Once the purchase is made you will be presented with an Activate My Account button which will upgrade your access on CSA Communities. The next time you log you will have access to the paid level content.
Step 1. Log into CSA Communities and select your community of interest. For example, if you purchased Premium Level Access to the Fuel Burning Community. Click Fuel Burning from the menu on the right.
Step 2. To the left of the page you will see a link to your paid level access under the heading Your Exclusive Content. Click on it.
Step 3. You are now in the Fuel Burning Premium Level Community. Repeat these steps for any of the other paid level CSA Communities.
You will receive email notifications one month before and leading right up to when your paid access expires. Your access will not auto renew so you will need to purchase your paid level access again.
Your CSA Communities account will not expire if you choose not to renew your paid level access. Your account will revert back to the Discovery level and you will no longer be able to access paid level content.
Please visit CSA Communities and click the Forgot my Password link. Follow the instructions in the email to reset your password. If you're having trouble you can always contact CSA technical support at firstname.lastname@example.org or by phone at 416 747 2233 or toll free at 800 463 6727 (Select your language then press 4 for technical support) and we'll be happy to assist you.
Please contact CSA technical support at email@example.com or by phone at 416 747 2233 or toll free at 800 463 6727 (Select your language then press 4 for technical support)