Skip to content

Publications GAS TRADE: UNIT 7 (5th ed. pub. 2015)

Sorry, no image available for GAS TRADE: UNIT 7 (5th ed. pub. 2015)

GAS TRADE: UNIT 7 (5th ed. pub. 2015) - Customer relations

Publication Year:

  • 2015

Total Pages:



  • CSA
CSA Group's 2015 Gas Trade materials reference the Red Seal Program's trade outlines for your preparation to become a nationally recognized gasfitter. Please visit the Red Seal Program's website for more details.

Unit 7 - Customer relations


Establishing and maintaining good customer relations is a major responsibility of today's gas technician/fitter. Consumers in our service-oriented society have come to expect and demand the highest quality goods and services. Producing top quality work and ensuring customer satisfaction go a long way toward enhancing the public image of you as the gas technician/fitter and the company you represent.

Learning Objectives:

At the end of this unit you will be able to:

  • Respond to customer inquiries.

  • Prevent property damage.

  • Respond to difficult customers.

  • Demonstrate sensitivity to cultural differences.

  • Complete jobs according to policies and regulations.

Publication type

Print Page

Tell a Friend

GST REG No R119441681
QST REG No R1006017360