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Publications CAN/CSA-Z1003-13/BNQ 9700-803/2013 (R2018)

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CAN/CSA-Z1003-13/BNQ 9700-803/2013 (R2018) - Psychological health and safety in the workplace - Prevention, promotion, and guidance to staged implementation

Publication Year:

  • 2013

Total Pages:


Reaffirmed Year:

  • 2018


  • CSA

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Championed by the Mental Health Commission of Canada (MHCC) and developed collaboratively by the Bureau de Normalisation du Québec (BNQ) and CSA Group (CSA).

This standard is available through a free download.  


CAN/CSA-Z1003-13/BNQ 9700-803/2013, Psychological Health and Safety in the Workplace is a voluntary standard intended to provide systematic guidelines for Canadian employers that will help enable them to develop and continuously improve psychologically safe and healthy work environments for their employees.

A significant amount of material was reviewed in the development of this standard. It aligns with and follows the Plan-Do-Check-Act management systems model found in CAN/CSA Z1000, Occupational Health and Safety Management, to enable integration of a Psychological Health and Safety management system into the way the organization manages its business.

It also aligns with other key standards and guidelines, including BNQ 9700-800 on Healthy Enterprises, CSA Z1002 on OHS Hazard Identification and Elimination and Risk Assessment and Control, BSA PAS 1010 Guidance on the Management of Psychosocial Risks in the Workplace, and Guarding Minds @ Work.

Key topics covered in the standard include:

  • Establishing commitment, leadership and participation
  • Understanding the diverse needs of the organization's population so they can be appropriately addressed
  • Maintaining confidentiality
  • Establishing a policy and planning process to implement the system
  • Identifying the organization's PHS hazards, assessing risks, and implementing preventive and protective measures
  • Ensuring infrastructure and resources are in place to support the system
  • Providing education and awareness, and ensuring key people are trained and competent
  • Having processes in place to be prepared in the case of a critical event
  • Collecting data, monitoring and measuring success

This standard is a journey of continual improvement. One of its unique aspects is the inclusion of several annexes designed to assist the user with applying the standard. These include the following:

  • A  Background and context
  • B  Resources for building a psychological health and safety framework
  • C  Sample implementation models
  • D  Implementation scenarios for small and large organizations
  • E  Sample audit tool
  • F  A discussion of relevant legislation or regulation (as of September 2011)
  • G  Related standards and reference documents

To access your free download of CAN/CSA-Z1003-13/BNQ 9700-803/2013, please provide the following information:

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GST REG No R119441681
QST REG No R1006017360