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Shipping Details

Shipped Products

  • Physical goods will be shipped within 3-5 business days
  • You will receive a separate email with shipping confirmation for all UPS deliveries in your order

Electronic / Download Products

  • Download your PDF purchase immediately from the Order Receipt page, or later from within your Order Confirmation email
  • Download your PDF purchase anytime by logging into the Online Store > My Account, and navigating to Order History
  • For software download purchases, you will receive an email with instructions for downloading your purchase

Training and E-tools

  • If you have purchased a training product (seminar, webinar, online course), following submission of your order you will receive an email with instructions on how to register attendees or access your training

Community Access

  • If you have purchased a Community Access product, when your order is complete you will be presented with a green “Activate Your Account” button on the Order Receipt page. You must click this button to enable your new access and begin the CSA online setup process. This button will also be available from the Order Confirmation Email you receive, as well as the Order History area under My Account when you are logged into the CSA Online Store.